Glossary

This is our glossary of terms you might encounter across the voluntary, public and private sectors on a daily basis.

Organisations

Locally

Middlesbrough Citizens Advice
The local Citizens Advice office providing free, independent advice (debt, benefits, housing) in Middlesbrough. read source
RCBC Redcar and Cleveland Borough Council
The unitary local authority for the Redcar and Cleveland area.
RCVDA Redcar and Cleveland Voluntary Development Agency
The local infrastructure charity supporting voluntary and community groups across Redcar & Cleveland.

Tees Valley

Citizens Advice Darlington, Redcar and Cleveland
The local Citizens Advice office providing free, independent advice across Darlington, Redcar and Cleveland. read source
CURV Cleveland Unit for the Reduction of Violence
Cleveland's Violence Reduction Unit, hosted by the Office of the Police and Crime Commissioner, taking a public-health, multi-agency approach to reducing serious violence. read source
Darlington Borough Council
The unitary local authority for the Borough of Darlington in the Tees Valley. read source
Hartlepool Borough Council
The unitary local authority for the Borough of Hartlepool in the Tees Valley. read source
Middlesbrough Council
The unitary local authority for the Middlesbrough area.
Stockton-on-Tees Borough Council
The unitary local authority for the Stockton-on-Tees area, in the Tees Valley.
Sustrans
The sustainable-transport charity and custodian of the National Cycle Network; 'Sustrans' is short for 'sustainable transport'. read source
TEWV Tees, Esk and Wear Valleys NHS Foundation Trust
The specialist mental-health and learning-disability trust serving the Tees Valley. read source
TVCA Tees Valley Combined Authority
The sub-regional combined authority covering the five Tees Valley boroughs (Middlesbrough, Redcar & Cleveland, Stockton-on-Tees, Hartlepool and Darlington), led by the Tees Valley Mayor. read source
TVRA Tees Valley Rural Action
The rural community council for the Tees Valley, supporting rural communities and voluntary organisations.

North East

NECC North East England Chamber of Commerce
The accredited chamber of commerce representing businesses across North East England. read source
TADU North East Regional Road Safety Resource / Traffic and Accident Data Unit
The North East regional road-safety data resource and Traffic and Accident Data Unit, providing road-collision and casualty data for the region.
NECS North of England Commissioning Support
An NHS commissioning support unit providing business intelligence, analytics and data services to NHS and public-health bodies across the North East and beyond. read source
VONNE Voluntary Organisations Network North East
The regional infrastructure body representing and supporting the voluntary, community and social enterprise sector across the North East. read source

Nationally

Alzheimer's Association (United States)
The United States non-profit for Alzheimer's care, support and research. read source
Audit Commission
The former public-spending watchdog for local government and the NHS in England, abolished on 31 March 2015. read source
BAPEN British Association for Parenteral and Enteral Nutrition
A multi-professional association and registered charity concerned with the recognition, prevention and treatment of malnutrition and with nutritional care. read source
BMA British Medical Association
The professional association and registered trade union for doctors in the UK. read source
Centre for Thriving Places
A not-for-profit organisation, formerly Happy City, that develops place-based wellbeing measures and supports local areas to improve wellbeing. read source
CAB Citizens Advice
A national network of independent local charities offering free, confidential and impartial advice on money, benefits, housing, employment and legal matters; known historically as the Citizens Advice Bureau (CAB). read source
College of Policing
The professional body for policing in England and Wales, setting standards, guidance and training for the police service. read source
Defra Department for Environment, Food & Rural Affairs
The UK government department responsible for environmental protection, food and farming, and rural affairs. read source
DfT Department for Transport
The UK government department responsible for transport policy; publishes national transport, road-traffic and road-safety statistics. read source
IMLT England Illegal Money Lending Team
The national team (operating as Stop Loan Sharks) that investigates illegal money lending and supports victims of loan sharks in England. read source
EA Environment Agency
The executive non-departmental public body responsible for flood risk, water quality and environmental protection in England. read source
IPC Institute of Public Care
A specialist health and social care research, consultancy and analysis unit based at Oxford Brookes University. read source
LGA Local Government Association
The national membership body for councils in England and Wales; publishes local-area data (LG Inform) and sector policy. read source
MaPS Money and Pensions Service
An arm's-length body sponsored by the Department for Work and Pensions providing free money and pensions guidance (MoneyHelper). read source
NAVCA National Association for Voluntary and Community Action
The national membership body for local infrastructure organisations supporting the voluntary and community sector in England. read source
Natural England
The government's statutory adviser for the natural environment in England. read source
ONS Office for National Statistics
The UK's national statistical institute and largest producer of official statistics — population, the census, the economy and the labour market — operating at arm's length under the UK Statistics Authority. read source
ORR Office of Rail and Road
The independent regulator for Britain's railways and monitor of National Highways; publishes rail-usage and station-usage statistics. read source
OS Ordnance Survey
Great Britain's national mapping agency (a government-owned company). read source
PE Scholar
A physical-education teaching-resources provider. read source
Sport England
The national arm's-length body that invests public and National Lottery funding in grassroots sport and physical activity in England. read source
WHO World Health Organization
The United Nations specialised agency for international public health. read source
YJB Youth Justice Board for England and Wales
The arm's-length body that oversees the youth justice system in England and Wales and publishes youth justice statistics. read source

Terms

VCSE

CYP Children and Young People
Collective term for children and young people, commonly used in health, education and social-care services.
CAT Community Asset Transfer
The transfer of land or buildings from public ownership (usually a local authority) to a community or voluntary organisation, at less than market value, to secure community benefit. read source
ESG Environmental, Social and Governance
A framework of environmental, social and governance criteria used to assess an organisation's wider impact and responsible practice.
LIO Local Infrastructure Organisation
A body that supports, develops and represents the local voluntary and community sector (for example a council for voluntary service); RCVDA is the LIO for Redcar & Cleveland.
SMARTER Specific, Meaningful, Achievable, Relevant, Time-bound, Evaluate, Re-adjust
A goal-setting mnemonic extending the SMART objectives framework with 'Evaluate' and 'Re-adjust' stages.
THRIVE Timely, Helpful, Respectful, Innovative, Values-based and Efficient
A values mnemonic describing how services aim to work. Distinct from the local Thrive Partnership.
VCS Voluntary and Community Sector
Charities, community groups and other not-for-profit organisations; the narrower predecessor term to VCSE (which also includes social enterprise).
VCFSE Voluntary, Community, Faith and Social Enterprise
Voluntary, Community, Faith and Social Enterprise — the collective term for charities, community groups, faith organisations and social enterprises.

Local Authorities

DPH Director of Public Health
The senior officer each local authority must appoint (jointly with the Secretary of State) to lead its public health functions. read source
JSNA Joint Strategic Needs Assessment
The statutory assessment of the current and future health and care needs of a local population, prepared for each area by the responsible local authority and its partner integrated care board — discharged locally through the Health and Wellbeing Board. read source
RSL Registered Social Landlord
A non-profit provider of social housing (typically a housing association) registered with, and regulated by, the social housing regulator. read source
RSAP Rough Sleeping Accommodation Programme
A Ministry of Housing, Communities and Local Government capital programme funding move-on accommodation for people who sleep rough or are at risk of doing so; a predecessor to later rough-sleeping programmes. read source
SWEP Severe Weather Emergency Protocol
Local arrangements to provide emergency accommodation for people sleeping rough during severe weather; a discretionary, non-statutory response prompted by cold-weather and other severe-weather thresholds.
TATI Team around the individual
A coordinated, person-centred approach bringing the relevant workers around one individual to plan and deliver joined-up support.
TCM Town Centre Management
The coordinated management of a town centre's environment, economy and activity, usually as a partnership between the local authority, businesses and other stakeholders.

Criminal Justice

VAWG Violence Against Women and Girls
An umbrella term for a range of abuses disproportionately affecting women and girls, including domestic abuse, sexual violence, stalking and so-called honour-based abuse. read source

DWP

IPS Individual Placement and Support
An employment model in which specialists are embedded in mental-health teams; the strongest-evidenced employment intervention for adults with severe mental illness.
JCP District Jobcentre Plus District
A geographical management area of Jobcentre Plus, the part of the Department for Work and Pensions that delivers working-age benefits and employment support.
LCWRA Limited Capability for Work and Work-Related Activity
A Universal Credit determination that a claimant's health condition or disability so limits them that they are not expected to work or prepare for work, attracting an additional UC element. read source
PIP Personal Independence Payment
A non-means-tested benefit that helps with the extra costs of a long-term health condition or disability; it replaced Disability Living Allowance for working-age adults. read source
SEQF Supported Employment Quality Framework
A quality standard for supported-employment services helping disabled people and those with health conditions into work.
UC Universal Credit
The single means-tested working-age benefit that replaces six legacy benefits including Housing Benefit, Income Support and tax credits. read source

NHS & Public Health

CPA Care Programme Approach
The framework used to assess, plan and coordinate care for people with more complex mental-health needs; now largely superseded by the Community Mental Health Framework.
CAMHS Child and Adolescent Mental Health Services
NHS services that assess and treat children and young people with emotional, behavioural or mental-health difficulties.
CYP IAPT Children and Young People’s Improving Access to Psychological Therapies programme
An NHS England programme to transform children and young people's mental-health services by embedding evidence-based psychological therapies and outcome monitoring.
CCG Clinical Commissioning Group
The NHS bodies that commissioned most local health services from 2013; abolished in July 2022 and replaced by Integrated Care Boards (ICBs). read source
CPN Community Psychiatric Nurse
A registered mental-health nurse who supports people with mental-health needs in the community; now more often titled community mental-health nurse.
DNA Did Not Attend
An administrative code recording that a patient missed a booked appointment without notice; increasingly reframed as 'was not brought' for children.
HWB Health and Wellbeing Board
A statutory local-authority committee bringing together the NHS, public health, adult social care and children's services to improve health and wellbeing and reduce inequalities. read source
HWBE Health and Wellbeing Executive
A local executive group supporting the delivery of a Health and Wellbeing Board's priorities.
HiAP Health in All Policies
An approach to public policy that systematically accounts for the health implications of decisions across all sectors, to improve health and reduce inequalities. read source
ICB Integrated Care Board
The statutory NHS body that plans and commissions health services for a defined area. read source
ICP Integrated Care Partnership
The statutory joint committee of an integrated care system that agrees a health-and-care strategy for the area, bringing the NHS and local partners together. read source
NHS National Health Service
The publicly funded health system, created by the National Health Service Act 1946 (operational 5 July 1948) and now governed by the consolidating National Health Service Act 2006. read source
NHSE National Health Service England
The national body that led the NHS in England and oversaw commissioning; its functions are being brought back into the Department of Health and Social Care following the March 2025 decision to abolish it. read source
NIHR National Institute for Health and Care Research
The national funder of the Health Determinants Research Collaboration (HDRC) infrastructure.
NEAS North East Ambulance Service
The NHS foundation trust providing 999 emergency and patient-transport ambulance services across the North East. read source

Safeguarding

CQC Care Quality Commission
The independent regulator of health and adult social care in England. read source
CSP Community Safety Partnership
A statutory partnership of local 'responsible authorities' (police, local authority, fire, health and probation) that works to reduce crime, disorder and antisocial behaviour. read source
CPS Crown Prosecution Service
The principal public agency for conducting criminal prosecutions in England and Wales, established under the Prosecution of Offences Act 1985. read source
DTC Duty to Co-operate
The statutory duty on relevant partners to co-operate in safeguarding and promoting the wellbeing of adults (and, for children, under separate provisions). read source
IDVA Independent Domestic Violence Advocate / Advisor
A specialist domestic-abuse support worker for survivors at high risk of harm.
KCSIE Keeping Children Safe in Education
The Department for Education's statutory safeguarding guidance that schools and colleges in England must have regard to. read source
LSCB Local Safeguarding Children Board
The former statutory body coordinating local safeguarding of children; replaced from 2019 by multi-agency safeguarding arrangements led by three safeguarding partners. read source
MSP Making Safeguarding Personal
A person-centred, outcomes-focused approach to adult safeguarding that works with the person to achieve the outcomes they want. Distinct from My Sister's Place (also 'MSP').
MAPPA Multi-Agency Public Protection Arrangements
The statutory arrangements through which police, probation and prison services jointly assess and manage the risks posed by violent and sexual offenders. read source
MARAC Multi-Agency Risk Assessment Conference
The multi-agency forum for managing the highest-risk domestic abuse cases. read source
QSG Quality Surveillance Group
A multi-agency group that shares intelligence and coordinates action on the quality and safety of local health and care services.
SAB Safeguarding Adults Board
The statutory multi-agency board that oversees and coordinates adult safeguarding arrangements in a local area. Locally, the Teeswide Safeguarding Adults Board. read source
SAR Safeguarding Adults Review
A statutory review a Safeguarding Adults Board must arrange when an adult with care and support needs dies or is seriously harmed and abuse or neglect is suspected, to identify learning. read source
TSAB Teeswide Safeguarding Adults Board
The multi-agency statutory board that coordinates adult safeguarding across the Tees area. read source

Mental health & capacity law

Advance decision to refuse treatment
A decision made by a person while they have capacity to refuse a specified medical treatment in future, which is legally binding if valid and applicable. It differs from an advance statement, which records wishes and preferences but is not legally binding. read source
Advocate (independent advocacy)
Someone independent who supports a person to express their views, understand their options and defend their rights, especially when the person might otherwise struggle to be heard. Some advocacy roles are statutory (such as IMHA, IMCA and Care Act advocates); others are non-statutory. read source
AMHP Approved Mental Health Professional
A social worker or other approved professional (not a doctor) who coordinates a Mental Health Act assessment, decides whether detention is the least restrictive option and makes most applications for detention. read source
Best interests (Mental Capacity Act 2005)
The principle that any decision or action taken for a person who lacks capacity must be in their best interests, weighing their past and present wishes, feelings, beliefs and values and following a statutory checklist. read source
CTO Community Treatment Order
An order that lets a patient who has been detained for treatment live in the community under conditions, with the power to recall them to hospital if needed; also called supervised community treatment. read source
Court of Protection
The specialist court that makes decisions, and appoints deputies, for people who lack the capacity to make particular decisions about their finances or their welfare. read source
DoLS Deprivation of Liberty Safeguards
The legal process for authorising arrangements that deprive a person who lacks capacity of their liberty in a care home or hospital, to make sure the arrangements are necessary and in their best interests. Due to be replaced by the Liberty Protection Safeguards (LPS) under the Mental Capacity (Amendment) Act 2019, not yet in force. read source
Deputy (Court of Protection)
A person appointed by the Court of Protection to make ongoing decisions on behalf of someone who lacks capacity, where no attorney has been appointed under a Lasting Power of Attorney. read source
Detention under the Mental Health Act 1983
Everyday term for being detained in hospital for assessment or treatment under a section of the Mental Health Act 1983 without the person's consent; the number (for example 'sectioned under s.2') refers to the section of the Act being used. read source
First-tier Tribunal (Mental Health)
The independent judicial body that reviews whether a person's detention or community treatment under the Mental Health Act is still justified and can order their discharge; in England it is the First-tier Tribunal (Mental Health). read source
Guardianship under the Mental Health Act 1983
An order appointing a guardian (usually the local authority) with limited powers over where a person lives and their access to services, used to help someone with a mental disorder live safely in the community. read source
IMCAs Independent Mental Capacity Advocates
A statutory advocate who represents and supports a person who lacks capacity to make certain serious decisions and has no-one else appropriate to consult. read source
IMHA Independent Mental Health Advocate
A statutory advocate who helps a person detained under the Mental Health Act (or on a community treatment order or guardianship) understand their rights and be heard in decisions about their care. read source
Informal (voluntary) patient
A person receiving mental-health treatment in hospital who has agreed to be there and is not detained under the Act, and so is generally free to leave; contrasted with a detained (formal or sectioned) patient. read source
LPA Lasting Power of Attorney
A legal document by which a person, while they still have capacity, appoints one or more attorneys to make decisions on their behalf if they later lose capacity — either for property and financial affairs, or for health and welfare. read source
Mental capacity
Whether a person is able to make a particular decision at the time it needs to be made. A person lacks capacity if an impairment of, or disturbance in, the mind or brain means they cannot understand, retain, use or weigh the relevant information, or communicate their decision. Capacity is assessed decision by decision and is assumed unless shown otherwise. read source
MCA Mental Capacity Act 2005
The Act that provides the legal framework for making decisions on behalf of adults who lack the capacity to make particular decisions for themselves. read source
MCA COP Mental Capacity Act Code of Practice
The statutory guidance on how the Mental Capacity Act should be applied, which professionals and paid carers must have regard to. read source
Mental disorder (Mental Health Act 1983)
The Mental Health Act's broad legal definition — any disorder or disability of the mind — which determines who the Act can apply to; dependence on alcohol or drugs alone does not count. read source
MHA Mental Health Act 1983
The Act governing the assessment, treatment and rights of people with a mental disorder, including detention ('sectioning') in hospital. read source
MHA COP Mental Health Act Code of Practice
The statutory guidance on how the Mental Health Act 1983 should be applied, which professionals must have regard to. read source
Nearest Relative
A specific relative, identified by a statutory list in the Mental Health Act, who has certain rights when a person is detained — including being consulted and, in some cases, objecting to detention or applying for discharge. It is distinct from next of kin. read source
Place of safety
A place — usually a hospital, and only exceptionally a police station — to which someone can be taken for a Mental Health Act assessment under s.135 or s.136. read source
RPR Relevant Person's Representative
A person appointed to represent and support someone subject to a Deprivation of Liberty Safeguards authorisation, keeping in contact with them and helping them use their rights to review and challenge it. read source
RC Responsible Clinician (Approved Clinician)
The approved clinician with overall responsibility for a detained patient's case. An Approved Clinician is a professional (often but not always a psychiatrist) approved to take on certain Mental Health Act roles; the Responsible Clinician is the Approved Clinician in charge of a particular patient. read source
Section 117 Mental Health Act 1983 — aftercare
The joint duty on the NHS and the local authority to provide free aftercare to a person who has been detained for treatment (for example under s.3), for as long as they need it, to reduce the risk of readmission; amended by the Mental Health Act 2025, not yet in force. read source
Section 12 approved doctor
A doctor approved as having special experience in the diagnosis or treatment of mental disorder, whose recommendation is required for detention under the Mental Health Act; at least one of the two doctors in an assessment must be s.12 approved. read source
Section 136 Mental Health Act 1983 — police power to a place of safety
The police power to remove a person who appears to have a mental disorder and to be in immediate need of care or control from a public place to a place of safety so they can be assessed; time-limited to 24 hours (extendable to 36). read source
Section 17 Mental Health Act 1983 — leave of absence
Authorised leave of absence from hospital for a detained patient, granted by the responsible clinician; it may be for a few hours or longer and can carry conditions. read source
Section 2 Mental Health Act 1983 — admission for assessment
Detention for assessment (and any treatment that follows) for up to 28 days, on the recommendation of two doctors and an Approved Mental Health Professional; it cannot be renewed. read source
Section 3 Mental Health Act 1983 — admission for treatment
Detention for treatment of a mental disorder, lasting up to six months initially and renewable, on the recommendation of two doctors and an Approved Mental Health Professional; it entitles the person to free s.117 aftercare on discharge. read source

Sport

LTA Lawn Tennis Association
The national governing body for tennis in Great Britain. read source
NGB National Governing Body
The recognised body responsible for governing and regulating a particular sport nationally.

Business

PSBR Professional, Statutory and Regulatory Bodies
The bodies that set standards for, accredit or regulate a profession or field of practice.

Government

DfE Department for Education
The UK government department responsible for education and children's services in England. read source
DLUHC Department for Levelling Up, Housing and Communities
UK government department from 2021-2024, succeeded by the Ministry of Housing, Communities and Local Government (MHCLG). Co-funder with The National Lottery Community Fund of the Changing Futures Programme. read source
DWP Department for Work and Pensions
The UK government department responsible for welfare, pensions and employment support. read source
DHSC Department of Health and Social Care
The UK government department responsible for health and adult social care policy in England. read source

Miscellaneous

CPN Community Protection Notice
A notice requiring a person or body to stop or take action about behaviour that is unreasonable and has a detrimental effect on the local community's quality of life. Distinct from Community Psychiatric Nurse (also 'CPN'). read source
TC Therapeutic Communities
A group-based, participative approach to treatment in which the community itself is the primary therapeutic agent, used in mental-health, substance-use and offender settings.

Statistics & data sources

Active Lives Survey
A national survey of physical-activity levels among adults and children in England. read source
Adult Financial Wellbeing Survey
The Money and Pensions Service national survey of adults' financial wellbeing across the United Kingdom, covering saving, borrowing and financial resilience. read source
ASCOF Adult Social Care Outcomes Framework
The national framework of measures of adult social care outcomes in England, published annually by NHS England (formerly NHS Digital). read source
APS Annual Population Survey
A continuous Office for National Statistics household survey providing labour-market, employment and related estimates for local areas. read source
Census 2021 (England and Wales)
The Office for National Statistics decennial census of England and Wales, taken on 21 March 2021; the definitive small-area source for population, households and demographics. read source
Claimant Count (ONS)
The Office for National Statistics and Department for Work and Pensions monthly count of people claiming unemployment-related benefits. read source
Cleveland Serious Violence Strategic Needs Assessment
The assessment of serious violence across the Cleveland area, produced to inform the local serious-violence strategy under the Serious Violence Duty. read source
Conception statistics, England and Wales (ONS)
Office for National Statistics annual statistics on conceptions (including under-18 conceptions) for England and Wales, available by local area. read source
Crime data by Community Safety Partnership area (ONS)
Office for National Statistics recorded-crime statistics published at Community Safety Partnership / local-authority level. read source
Crime Reduction Toolkit
An evidence resource that summarises what works to reduce crime, rating interventions by the strength and direction of the underlying evidence. read source
Fuel poverty statistics (England)
Official statistics on the number and proportion of households in fuel poverty in England, available by local area, published by the Department for Energy Security and Net Zero (DESNZ). read source
GOV.UK
The single UK government website through which departments publish services, guidance and official statistics. read source
LG Inform / LG Inform Plus
The Local Government Association's free (LG Inform) and subscription (LG Inform Plus) data-benchmarking service, presenting local-authority performance and area data. read source
MUST Malnutrition Universal Screening Tool
The British Association for Parenteral and Enteral Nutrition (BAPEN)'s five-step screening tool to identify adults who are malnourished or at risk of malnutrition and agree a care plan. read source
NDTMS National Drug Treatment Monitoring System
The national system, run by the Office for Health Improvement and Disparities (OHID), that collects data on people in drug and alcohol treatment in England. read source
NECS Real Time Surveillance System
A near-real-time / syndromic-surveillance data system operated by North of England Commissioning Support (NECS), used to monitor health indicators and pressures locally. read source
OPN Opinions and Lifestyle Survey
The Office for National Statistics rapid omnibus survey of adults in Great Britain, covering opinions, behaviours and wellbeing (e.g. internet access, loneliness). read source
Plumplot
An independent statistics website that repackages Office for National Statistics and other public data into local-area profiles and charts. read source
POPPI Projecting Older People Population Information
An Institute of Public Care tool that projects the population of older people and related needs for local areas. read source
QOF Quality and Outcomes Framework
The national GP pay-for-performance framework whose data provides recorded prevalence of long-term conditions; published by NHS England (formerly NHS Digital). read source
SHMA Strategic Housing Market Assessment
A local evidence study of housing need and demand across a housing-market area, used to inform housing and planning policy and Local Plans.
TPI Thriving Places Index
A place-based wellbeing measure that scores local areas on the conditions for wellbeing, sustainability and equality. read source
UK local authority and regional greenhouse gas emissions statistics
National Statistics published by the Department for Energy Security and Net Zero (DESNZ) giving estimated territorial greenhouse gas emissions for each local authority area. read source
Youth Offending Service Case Management System
The local Youth Offending Service's case-management record of young people in the youth justice system.

Employment & skills

Economic inactivity
In Office for National Statistics labour-market statistics, people aged 16 to 64 who are neither in employment nor unemployed — out of work and either not seeking work or not available to start — for example students, people looking after family or home, the long-term sick, and the retired. The measure local employment and skills work targets in practice — the [[Local Skills Improvement Plan]] is charged with reducing it. Because a non-claiming jobseeker cannot be identified locally, out-of-work people absent from the [[ONS Claimant Count]] are in practice treated here rather than as unemployed, even though the survey-based [[Unemployment]] measure would formally class an active, available jobseeker as unemployed regardless of claiming. read source
LSIP Local Skills Improvement Plan
A statutory, employer-led plan setting out the current and future skills and workforce needs of a local area to shape post-16 technical education and training, placed on a statutory footing by the Skills and Post-16 Education Act 2022. read source
Unemployment
On the internationally standard International Labour Organization (ILO) measure — the survey measure the Office for National Statistics produces from the Labour Force Survey and Annual Population Survey — people aged 16 and over who are out of work, have actively sought work in the past four weeks, and are available to start within two weeks. It is a survey estimate, distinct from the benefits-based [[ONS Claimant Count]]. A survey estimate with wide margins for small areas that cannot identify individual non-claiming jobseekers, so local employment and skills delivery does not use it — work is driven by the [[ONS Claimant Count]] and by economic-inactivity rates. read source